![](https://azeshop.s3.ap-southeast-2.amazonaws.com/Neotez/Icon/Fast-Process-Delivery-Icon-v2.png)
Fast Process & Delivery
The excitement of getting your
gear — we get it! Our team at Neotez makes sure your order ships out in the next 1 — 2
business days.
![](https://azeshop.s3.ap-southeast-2.amazonaws.com/Neotez/Icon/1-to-1-Exchange-Icon-v2.png)
Free 1-to-1 Exchange
Oh no, your monitor has three dead pixels? No worries! Our Warranty
covers 1-to-1 exchange for you
to ensure you get the best possible viewing experience.
![](https://azeshop.s3.ap-southeast-2.amazonaws.com/Neotez/Icon/Return-Refund-Icon-v2.png)
Return & Refunds
Your satisfaction matters to us - we offer return & refunds for Neotez gear.
Learn more.
![](https://azeshop.s3.ap-southeast-2.amazonaws.com/Neotez/Icon/Free-14-Days-Return-v2.png)
Free 14-days Change Of
Mind Return
Changed your mind?
No worries! We got you covered with our 14-days free return.
Learn more.
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Customer Satisfaction
Comes First
Have a peace of mind with any purchase or enquiries made as our stellar Neotez customer service support team is ready to serve you.
![](https://azeshop.s3.ap-southeast-2.amazonaws.com/Neotez/Icon/Neotez-Protection-Plan-Icon-v3.png)
Extra Care With Neotez Protection Plan
We get it - protection is important. Enjoy your Neotez gear without worries by getting our Neotez Protection Plan.